Course – ITIL 4 Foundations

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Introduction 1 Topic
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Introduction to ITIL4 1 Topic
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2. Organizations and Value 1 Topic
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4. Service Relationships 1 Topic
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5. Key Concepts of ITIL4 1 Topic
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7. Service Value System 1 Topic
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8. Service Value Chain 1 Topic
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9. Guiding Principles 1 Topic
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10. ITIL Practices 1 Topic
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11. Wrap up & Review 1 Topic
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